INC-230368 · Issue 735187
Handling added to prevent empty interaction identifier
Resolved in Pega Version 8.8
The pxInteractionAggregator queue processor was trying to aggregate data periodically but failed with the error "Unable to open an instance using the given inputs: pxObjClass = "Data-Conversation-Summary", pyInteractionId = "". Investigation showed the interaction aggregator could not find the interaction or could not get an ID from the interaction, causing the number of broken records to grow because Obj-Open failed each time it could not find a record in the database. To address this, the pxInteractionAggregator has been updated to better handle the Obj-Open step and empty interaction IDs.
INC-232672 · Issue 742205
PreChatQuestions correctly captured in history
Resolved in Pega Version 8.8
When a chat was escalated to the agent, an internal error message was shown after the queue position and wait time message. The PreChatQuestions flow was executed, but the questions were not captured in the pyHistory of BotCase. This was traced to an incorrect reference relating to inbound and outbound messages and has been corrected.
INC-234503 · Issue 745906
Corrected PrimaryTopic detection
Resolved in Pega Version 8.8
Using natural language processing (NLP) to detect a topic worked as expected, but the list in the clipboard was unordered and an incorrect value was set as the primary topic. This was traced to the system not sorting pyTopics after aggregating the topics from the body and attachments, and has been corrected.
INC-239086 · Issue 746010
Menu titles allow HTML formatting
Resolved in Pega Version 8.8
Attempting to format line breaks and hyperlinks within the menu titles was not taking effect. This was due to the system only accepting a string and stripping out HTML tags in menu titles. To support this formatting use, an update has been made which will not strip the tags on the platform side but will instead send the formatted text all the way to the messaging layer for the menu title inside a menu message type.
INC-176138 · Issue 723084
Performance improvements for save-as
Resolved in Pega Version 8.8
Performance issues were seen when using save-as for rules such as Declare expression, When rules, activity, etc. This was traced to a very large number of extra database queries that were being executed while building the Declarative Cache. To resolve this, an update has been made so the queries used for the Declarative Cache will only be executed when required.
INC-187857 · Issue 700855
Added debug logging and exception recovery for unexpected data object
Resolved in Pega Version 8.8
When rules were complied in lower environment and deployed into production, they later became corrupted and system behavior changed. The error "Java generation failed: caught exception while expanding property pyGetCasePredictionsByClassName on page CurrentRecord" was generated. Investigation showed the auto-populate property pyGetCasePredictionsByClassName was attempting to get the metadata property "pzDataObjectParams": this was a string value in this scenario instead of the expected java object, and caused the exception. To resolve this, a debugger has been added which will check if the property is a java object or not. If it is not, the system will skip the processing and then display an error message with a stack trace.
INC-189772 · Issue 718591
Prconfig added to control declarative behavior during page merge/copy
Resolved in Pega Version 8.8
Declare-on change was getting triggered multiple times even though there was no change in the watched property. Investigation showed this happened when properties had the same value in source and target page. To resolve this, a prconfig has been added which may be used to disable declaratives while performing page merge operations for these properties. The setting name is clipboard/putAllKeepNew/doNotFireDeclaratives: when true, it will disable declaratives when there is no change in property value while performing page merge/copy operation with merge strategy PUTALL_KEEPNEW. The default value is false.
INC-193485 · Issue 695841
REST authentication settings use fully qualified name for resolution
Resolved in Pega Version 8.8
The application setting used in REST connectors for authentication was resolving to similarly-named rules instead of matching the exact name of the rule. This has been resolved by enhancing pzGetSettingID to use both parts of the fully qualified name (name and category) provided by the pzSettingsORA control when determining which setting from the report to return.
INC-197479 · Issue 695023
ClusterAndDBCleaner updated to with with Oracle query limits
Resolved in Pega Version 8.8
The pzClusterAndDBCleaner job scheduler was not able to cleanup data in pr_op_data session table due to the delete query formed to clean up this table throwing "ora-01795 maximum number of expressions in a list is 1000 oracle 19c" exception. This has been resolved by splitting requestor IDs into batches of 1000.
INC-198555 · Issue 720899
Performance improvements for save-as
Resolved in Pega Version 8.8
Performance issues were seen when using save-as for rules such as Declare expression, When rules, activity, etc. This was traced to a very large number of extra database queries that were being executed while building the Declarative Cache. To resolve this, an update has been made so the queries used for the Declarative Cache will only be executed when required.