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Legacy Customer Service for Communications design patterns

Updated on February 8, 2023

This topic contains links to legacy Customer Service for Communications design patterns that were previously posted on the Pega Community wiki:

TitleVersion Link
Extensions in "Bill Search" feature  8.5PDF
Comparing data in a customer journey through Compare UI   8.5PDF
Enabling service cases to smartly extract content from images using Pega NLP and Google Vision  8.5PDF
How to add payment method options to your customer journey   8.5PDF
Using the Pega Product Catalog for Communications for sales journeys 8.5PDF
How to add advanced PDF search in a customer journey8.5PDF
Proactive SMS to customers8.7PDF


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