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AMEXMultipronged flow

Updated on June 29, 2022

The AMEXMultipronged flow is used to handle the scenario when the Issuer selects Multi prong as a Representment action at the Process inbound Representment screen. Based on the selected Multipronged action, the case routes to Initiate Pre-Compliance or Initiate Final Chargeback along with Write-off or cardholder liable actions.

Pega Foundation for Healthcare

AMEXMultipronged flow
The Diagram tab of the AMEXMultipronged flow displays the flow to handle multipronged action so that case routes to Initiate Pre-Compliance or Initiate Final Chargeback.

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