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Recording and processing inbound compliance

Updated on June 29, 2022

The user can review and edit the default Compliance amount if the received Compliance amount is less than the dispute amount.

Pega Foundation for Healthcare

The user can choose the Issuer response from the following options.

  • Accept
  • Reject
If the Issuer response is Accept, the user has a provision to split the liability for the accepted amount between the Cardholder liable account and Write-off account by entering corresponding amounts. They may also attach any documents.

Record Compliance filing details
In the Record Compliance filing details screen, the user can record compliance amount, select the action code, and split the liability amounts to process inbound compliance.

Tags

Smart Dispute for Issuers 8.7

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