You can tag a message in Pulse to associate it with similar messages. By categorizing messages, you can help users find the required information to resolve a case.
- Enter your message text in Pulse, but do not post the message.
- Place your cursor in your message text, and then enter #.
- Type one or more characters, and then select a tag from the list of matching results.
- Add more tags after entering a blank space after each tag.
- Click Post.