To ensure that your Microjourney meets all customer needs, engage your stakeholders in the application development process. When you clearly communicate with the other parties that are engaged in your projects, you can fully understand the requirements of your clients, and then provide effective solutions.

• Adopting feature-driven development

  Develop capabilities in the context of a feature to maintain functional requirements and project status directly in your application.

• Documenting your application

  Create documentation to engage stakeholders and give guidance to the end users and developers who interact with your application. You can generate a physical document or provide embedded information, based on your audience.

• Understanding project roles and personas
• Creating a Microjourney for customer success