You can include the following details in the application overview:

• Case types
  • Case type details
    • Graphic representation of stages in case types
    • Case wide optional processes
    • Case wide optional actions
  • Stages in case type details
    • Statuses associated with each stage
    • Processes associated with each stage
    • Stage wide optional processes
    • Stage wide optional actions
    • Conditions for skipping a stage
• Data types
  • Systems of records
  • References between data types and case types
• Roles
  • Number of operators for each role
  • Web channels available for each role
  • Pages available for each role for each web channel
• Channels and interfaces
  • Roles that use a specific channel as a default channel
  • Roles with access to a specific channel
• Features that are defined in the application

A data model document contains the following information that you can export to .xml and .pdf files:

• All data types and case types with descriptions
• References between data type and case types
• System of records for each data type
• Fields for each data type and case type with the following details:
  • Label
  • ID
  • Type
  • Field group type, if applicable
  • List items, if applicable
  • Is calculated field
  • Calculation details, if calculated
  • Description