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Creating bugs to report feature defects

Updated on January 14, 2022

Improve your application by identifying any issues that might have a negative impact and creating bugs that report feature defects. When you create bugs, your development team can track the defects, and then fix the issues to deliver an effective product.

Before you begin: To provide context for the team and to speed up feature development through videos or screenshots, log in to your application in Google Chrome by using the HTTPS protocol.
  1. In the header of App Studio, click the Agile Workbench icon.
  2. Optional: To record a video or take screenshots, in the Agile Workbench tool, add the Pega Screen and Video Capture extension to your browser by clicking Install the plugin at the bottom of the tool, and then following the instructions in Google Chrome.
  3. In the header of the Agile Workbench tool, click Create work itemCreate bug.
  4. In the Name field, enter text that summarizes the issue.
  5. In the Description field, enter text that includes steps to reproduce the bug, and any supporting information.
    For example: You can provide the credentials to your application, which can help the team fix the bug more quickly.
  6. In the Associated feature list, select a feature that relates to the bug.
  7. In the Due field, select a deadline for bug resolution.
  8. In the Severity field, click an option that indicates the extent to which the bug affects your application.
  9. Optional: To speed up bug resolution, in the Owner field, assign the bug to a user by entering a user ID.
  10. Optional: To add an attachment, click Add attachment, and then select the attachment type:
    Record a video
    1. On the Attachments menu, click Record video.
    2. In the Share your screen window, select a screen that you want to record, and then begin the recording by clicking Share.
    3. In the timer window, stop the recording by clicking Stop.
    Take a screenshot
    1. On the Attachments menu, click Capture screen.
    2. Drag the target pointer onto the screen area that shows the bug.
    3. In the text field below the target pointer, enter additional information about the bug, and then click Capture screen.
    4. In the Share your entire screen window, select a screen that you want to capture, and click Share.
    Attach a file
    1. On the Attachments menu, click Attach files.
    2. In the Attach file(s) window, select the files that you want to upload, and then click Attach.
    Attach a URL
    1. On the Attachments menu, click Attach URL.
    2. In the Attach a link window, in the Name field, enter a descriptive name for a URL.
    3. In the URL field, enter the URL.
    4. In the Attachment category list, select URL.
    5. Click Submit.
  11. Click Save.
For example: The following figure shows a bug in Agile Workbench that reports an issue with loading one of the screens in a case type:
Sample bug
Agile Workbench with a sample bug.
What to do next: Discuss the bug with a development team. For more information, see Collaborating with development teams.

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