Skip to main content


         This documentation site is for previous versions. Visit our new documentation site for current releases.      
 

Decision table for evaluating C86 eligibility

Updated on March 15, 2022

C86 evaluation is only applicable for fraud cases raised on a Canadian-issued credit card. The decision table evaluates C86 eligibility for a dispute created in the Pega Smart Dispute for Issuers application.

Pega Smart Dispute for Issuers

If a dispute is started as non-fraud and then converted to fraud before chargeback submission, then a C86 evaluation is triggered. Evaluation is possible at any stage until chargeback submission.

Note: Bill C86 applies to credit cards issued in Canada. However, there are certain credit card products specific to issuers that do not fall under C86. The decision table is marked as an extension for issuers to add any additional conditions for C86 evaluation specific to any organization.

Evaluate C86 eligibility decision table
The Table tab of the Evaluate C86 eligibility decision table specifying the fraud cases raised on a Canada-issued credit card.

  • Previous topic Enable C86 Dynamic System Settings
  • Next topic Evaluating cardholder liability using the ValidateC86Regulation activity

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us