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Evaluating cardholder liability using the ValidateC86Regulation activity

Updated on March 15, 2022

The ValidateC86regulation activity is used to evaluate the maximum amount for which a cardholder may be held liable for in a single dispute.

Pega Smart Dispute for Issuers

The ValidateC86regulation activity is invoked at all stages in which operators have the option of marking a cardholder as liable in both Visa and Mastercard flows, and is also referenced in all activities after the process liability and cardholder liable actions. If the Cardholder Liable amount exceeds the maximum amount for each evaluation, the system displays an error, as in the following figure:

The ValidateC86Regulation activity
The Steps tab of the validate activity, showing a breakdown of the activity itself.

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