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Attaching a file or URL link to a question

Updated on April 5, 2022

Attach a file or URL link to a question to provide supporting information that helps users provide answers more quickly.

In the header of Dev Studio, click ConfigureCase ManagementSurvey.
On the Questions tab, click a question.
Select the Include supporting document check box.
In the Supporting label field, enter text to display in the tool tip for the file or URL.
Attach the supporting information.
- To attach a file:
  1. In the Supporting type list, select File.
  2. Click Choose File and navigate to a file on your local machine.
  3. Click Upload File.
- To attach a URL link:
  1. In the Supporting type list, select URL.
  2. In the Supporting URL field, enter the address of a website or supporting document.
Click Save.

Result:

At run time, an icon is displayed next to the question. Users can click the icon to open the supporting website or document.

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