Shape icons in a flow
Shape icons in a flow give a visual indicator of how a shape is configured. You can use shape icons to quickly review the functionality of a flow without having to open the individual shapes.
Shapes in a flow support the following icons:
— One or more tickets are defined.
— A service-level agreement is defined.
— The assignment generates one or more notifications.
— The assignment is processed by someone other than the current user.
— The subprocess is configured as a spin-off flow that runs concurrently with the current flow.
— The case status is changed to a value with the
New
prefix when this shape is reached in the flow.— The case status is changed to a value with the
Open
prefix when this shape is reached in the flow.— The case status is changed to a value with the
Pending
prefix when this shape is reached in the flow.— The case status is changed to a value with the
Resolved
prefix when this shape is reached in the flow.
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