Case documents error messages
Resolve any issues when you generate case documents by understanding the error messages. Inline error messages that an output document displays might help you locate and fix the issue.
| Error message | Description |
| ERR_SKIP_HTML_IN_TABLE | A table cannot contain content from a section, correspondence, a rich text editor, or HTML. |
| ERR_SKIP_HTML_IN_HEADER/FOOTER | A header or footer cannot contain content from a section, correspondence, a rich text editor, or HTML. |
| ERR_RETRIEVING_HTML | A document cannot retrieve HTML from a section or correspondence. |
| ERR_INVALID_CONFIGURATION | The JSON configuration is invalid. |
| ERR_INVALID_TYPE | The JSON type key is not a property, attachment, section, or correspondence. |
| ERR_EMPTY_PROPERTY_NAME | The JSON name key is empty. |
| ERR_SKIP_ATTACHMENT_IN_PARA | A document cannot contain an attachment in a paragraph with text. |
| ERR_INVALID_ATTACHMENT_INFO | The JSON configuration is correct but the attachment keys are invalid. |
| ERR_SKIP_NON_IMAGE_ATTACHMENT_IN_TABLE | A table cannot contain non-image attachments. |
| ERR_SKIP_NON_IMAGE_ATTACHMENT_IN_HEADER/FOOTER | A header or footer cannot contain non-image attachments. |
| ERR_COULD_NOT_ADD_ATTACHMENT | An application could not add an attachment to a document. |
| ERR_ATTACHMENT_NOT_FOUND | An application could not find an attachment that matches a provided key. |
| ERR_ADDING_IMAGE | An application failed to add an image to a document. |
| ERR_PROCESSING | An error occurred during processing of HTML or an attachment. |
| ERR_PAGELIST_UNSUPPORTED | A document does not support page lists outside tables. |
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