You can change the path of a process, or flow, to support out-of-sequence events. By adding different structures to your flow, such as loops and branches, you can improve the flexibility of the cases that you create.

• Adding decisions to processes

  Make your business processes flexible and responsive by providing conditional paths that a case can follow to reach a resolution. By adding a decision point to your case, you support more than one outcome for your business process, and adjust the case to changing business needs and circumstances.

• Adding a conditional path to a flow

  You can use a connector to add a conditional path to a flow. By defining the events that cause your flow to follow different paths, you can create cases that support more than one outcome.

• Adding a conditional path to an assignment

  You can use a connector to add a conditional path to an assignment. By defining the events that cause your flow to follow different paths, you can create cases that support more than one outcome. Your application assigns a task, or flow action, to a user only when it cannot find a connector on the Assignment shape with conditions that return a true value.

• Adding a results-based path to a flow

  You can use a connector to add a results-based path to a flow. By using run-time values to determine which path a flow follows, you can create cases that support more than one outcome.