Skip to main content


         This documentation site is for previous versions. Visit our new documentation site for current releases.      
 

Creating an alternate stage

Updated on November 22, 2021

Ensure that you can resolve a business process when an exception occurs by adding an alternate stage to the case life cycle. For example, you can use an alternate stage to process the cases that managers reject.

  1. In the navigation pane of App Studio, click Case types, and then click the case type that you want to open.
  2. On the Workflow tab, click Life cycle.
  3. Create an alternate stage:
    • To create a new alternate stage, in the Case life cycle section, click Alternate stage.
    • To convert a primary stage to an alternate stage, on the menu next to the stage name, click Set as alternate stage.
  4. Optional: To let the case worker decide which stage the case enters after this stage, in the stage property panel, select Wait for a user action.
  5. Click Save.

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us