Skip to main content


         This documentation site is for previous versions. Visit our new documentation site for current releases.      
 

Creating a top-level case type

Updated on November 22, 2021

Improve work processing in your application by creating top-level case types that visualize business processes. When you visualize a business process, you can conveniently divide the process into phases, and then track and manage work with greater ease.

For example, you can create a top-level case type that represents a hiring process, and then reuse the type every time when you want to process a job application from a new candidate.
  1. In the navigation pane of App Studio, click Case types.
  2. In the header of the navigation pane, click Manage.
  3. Click New.
  4. In the Case type name field, enter a name for the case type.
  5. Optional: To reuse assets from another case type, click Advanced, and then select a case type.
  6. Click Next.
Result: Your new case type includes a default Create stage with a Create process.
What to do next:

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us