Dashboard widgets
A dashboard widget displays operational information about your application and key performance indicators, such as the number of assigned items or the average time to resolve a case. By personalizing your dashboard with widgets that are relevant to your role, you can increase productivity.
The following table lists the widgets that you can add to your dashboard.
Widget | Description | Configurable |
Case lifecycle | Displays the stages and steps for each case type in your application. | No |
Cases entered by me | Displays all cases that you create. | No |
My Cases | Displays all open cases to which you are a party. Options include changing the title of the widget and the visibility of the Quick Create option. | Yes |
Proximity |
Displays cases within a maximum radius of 50 miles from your current
location.
Options include changing the distance from your current location and the metric used (kilometer or mile). | Yes |
Recents | Displays a list of cases that you recently updated or opened. | No |
Team members | Displays the users in your workgroup and the number of their open assignments. | No |
Work queues | Displays a list of work queues in your application. | No |
Worklist | Displays a list of work that is assigned to you. Options include changing the source of the list to a specific work queue or workgroup. | Yes |
Achievements | Displays the badges that you have received by accomplishing specific tasks in the product. | No |
Google Maps |
Displays a map that shows your current location and open assignments.
Options include selecting an automatic or fixed height for the map. | Yes |
Welcome to App Studio | Displays introductory information about the product and an overview video. | No |
Manage Change |
Displays data types that are delegated to you by a manager.
Options include setting the visibility of the widget title. | Yes |
Recent reports |
Displays a list of reports that you ran recently.
Click a report title to view the result data. | No |
Report widget |
Displays the results of a specific report.
Options include setting a report category and name. | Yes |
Pulse Activity Feed | Displays the Pulse activity gadget that displays Pulse posts made by the user. | No |
Connected apps | Displays a list of third-party apps and their connection status. You can also connect and disconnect apps from a service provider. | No |
Data Imports - In-progess | Displays the details of currently running data imports. | No |
Data Imports - Recently completed | Displays the details of recently completed data imports. | No |
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