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Notification channels

Updated on November 22, 2021

A notification channel is a carrier that the application uses to notify users about events at run time.You can create notifications for one or all of the available notification channels – web gadget, email, and mobile.

You can configure notification channels in Dev Studio:

You can also create custom notification channels if the existing channels do not accommodate your requirements. For example, banks send SMS messages to users to inform them about transactions in their accounts. For information about creating a custom channel, see the Adding a custom notification channel article on Pega Community. After creating the custom channel, you can configure it on the Channels tab for your notification.

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