Propagating data to a child case
Resolve cases faster by propagating data from a parent case every time you create a new child case. By sharing data between cases, you save time and ensure that your application uses consistent data throughout the entire case life cycle.
For example, you can create a parent case type that represents an accident claim review, and then supplement the process with child case types that visualize the estimation of vehicle damage and injuries. When you then create child case types, your application automatically copies the personal details of the customer issuing the claim into the new child case types. As a result, you save time because the information is already in the child cases.- In the navigation pane of Dev Studio, click Case types, and then click the case type that you want to open.
- Click the Settings tab, and then click Data propagation.
- In the Data propagation section, click a child case in which you want to reuse data.
- Click Add property.
- In the Propagate property value field, press the Down arrow key, and then select the source property from which to copy data.
- In the To property value field, press the Down arrow key, and then select the name of the property that your application sets in the child case at run time.
- Click OK.
- Optional: To propagate the values of more properties from the parent case type, repeat steps 4 through 7.
- Optional: To apply a data transform to set property values:
- Select the Apply data transform check box, and then select a data transform to apply.
- On the Definition tab of the data transform, in the
Source field, enter
pyParentPageName.
- On the Pages & Classes tab, in the Page Name field, enter pyParentPageName.
- In the Class field, enter a class that is equal to the class of the parent case.
- On the Parameters tab, add a new entry with a name of pyParentPageName.
- In the Data type field, select Page
name.
- Click Save.
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