Skip to main content

         This documentation site is for previous versions. Visit our new documentation site for current releases.      

Creating cases in bulk

Updated on March 29, 2022

Create cases in bulk to define case details, such as labels and work statuses, in one step without manually interacting with individual forms. For example, in an insurance application, you can save time by creating multiple cases for home, car, and life insurance in bulk.

Note: Only Pega Platform applications that you build with Theme UI-Kit support bulk processing.
Before you begin:
  • Ensure that your access group is associated with a role that grants you the Work-.PerformBulk privilege. For more information, see Granting privileges to an access role.
  • Optional: To define more case details during bulk creation, customize the pyBulkCreate section by adding relevant properties.
  1. In an end-user portal, for example, the Case Manager portal, in the rightmost end of the navigation pane, click the user icon (for example ), and then select Bulk actions.
  2. In the Bulk section, click Create.
  3. In the Case Type list, select the name of a top-level case type.
    Pega Platform supports bulk creation only for parent case types.
  4. Click Add Case, and then define values for your cases:
    1. In the Label field, enter the name of the case that is visible in worklists and forms.
      Result: The application stores labels in the Work-.pyLabel property.
    2. In the Description field, enter the purpose of the case.
      Result: The application stores descriptions in the Work-.pyDescription property.
    3. In the Status list, select the initial status of the case.
      Result: The application stores statuses in the Work-.pyStatusWork property and updates them automatically when case workers process a case.
  5. Optional: To create more cases, repeat step 4.
  6. Click Create Cases.
Result: The application creates cases based on the values that you provide, and displays the current status of each case in the Processing Results column of the case list.
Cases that are created in bulk
Multiple cases that are successfully created in bulk.

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us