Disable geolocation tracking in case types in which it is not necessary to track the location of a case worker in the audit trail of a case. For example, you can turn off tracking for all Auto Loan cases because they are processed in the same office.
The standard pyGeolocationTrackingIsEnabled when condition is specialized by class the first time that you enable geolocation tracking for a case type. As a result, all audit trail entries include a geographic location. You can disable this feature in the settings for a case type or provide a different set of conditions to evaluate.
The system applies each override to an individual case type or all case types, depending on the position of the pyGeolocationTrackingIsEnabled when condition in the class hierarchy.
- In the navigation pane of App Studio, click Case types, and then click the case type that you want to open.
- Click the Settings tab.
- Click General.
- Clear the Enable geolocation tracking check box.
- Click Done.