Adding a sequential process to a stage
Control the order of events in a case by adding a sequential process to a stage. A sequential process orders related actions that lead to the resolution of a case.
For example, if your business case is to review a job application, you can create a sequential process that includes the following tasks:- Prepare interview questions
- Conduct the interview
- Prepare the candidate's assessment
- In the navigation pane of App Studio, click Case types, and then click the case type that you want to open.
- On the Workflow tab, click Life cycle.
- In the Case life cycle section, hover over a stage, and
then select a process to add:
- To add a new process, click .
- To reuse an existing process, click .
- In a new text field, replace the default process label with a descriptive name.
- Optional: To change the run-time order of a process, drag the process to a different position in the stage.
- Click Save.
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