When you create a new case type, your case life cycle includes the Create stage by default. The Create stage holds a view and actions that users interact with to provide initial data before case processing starts. For example, in an application for reviewing loan requests, you can define a view that displays fields to collect the customer's personal details and their requested loan amount.

Case Designer marks the Create stage with a green bar, as in the following example:

To learn more about the Create stage, explore the following articles:

• The Create stage FAQ
• Adding the Create stage to existing case types
• Technical considerations for the Create stage in existing case types