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Completing post-update tasks in your Pega industry applications

Updated on March 1, 2023

This content applies only to Pega Cloud environments

After Pega Cloud Services completes the update for your industry applications, review the information in the table and complete any post-update tasks that are required for your Pega applications.

For more information about Pega Platform updates or the Pega Cloud software update process, see Stay current with Pega.

 

ApplicationUpdate pathLink to guideAdditional remarks
Pega Client Lifecycle Management and KYC7.x to 8.8Pega Client Lifecycle Management and KYC 8.8 Post-update tasks 
8.x to 8.8
Pega CRM (Pega Sales Automation and Pega Customer Service)8.7Pega CRM 8.7 Feature Adoption for Pega Cloud 
7.x to 8.6

Pega CRM 8.6 Feature Adoption for Pega Cloud

 
8.x to 8.6
7.x to 8.57.x to 8.5 Feature Adoption for Pega Cloud 
8.x to 8.58.x to 8.5 Feature Adoption for Pega Cloud 
7.x to 8.4Pega Customer Service and Pega Sales Automation Post-update Tasks for Pega Cloud 7.x to 8.4 
8.x to 8.4Pega Customer Service and Pega Sales Automation Post-update Tasks for Pega Cloud 8.x to 8.4 
7.x to 8.3Pega Customer Service and Pega Sales Automation Post-update Tasks for Pega Cloud 7.x to 8.3 
8.x to 8.3Pega Customer Service and Pega Sales Automation Post-update Tasks for Pega Cloud 8.x to 8.3 
Pega Customer Decision Hub8.4 and later to 8.8Feature Adoption for Pega Cloud: Updating from 8.4 and later 
8.1-8.3 to 8.8Feature Adoption for Pega Cloud: Updating from 8.1, 8.2 or 8.3 
7.x to 8.8Feature Adaption for Pega Cloud: Updating from 7.x 
Pega Marketing7.x to 8.5N/AAs of version 8.5, Pega has combined the capabilities of Pega Marketing and Pega Customer Decision Hub into a unified product. For update information, refer to the section on Pega Customer Decision Hub.
8.x to 8.5
7.x to 8.4

Pega Marketing 7.x to 8.4 Post-update Tasks for Pega Cloud Services Environments

 
8.x to 8.4

Pega Marketing 8.x to 8.4 Post-update Tasks for Pega Cloud Services Environments

 
7.x to 8.3Pega Marketing 7.x to 8.3 Post-update Tasks for Pega Cloud Services Environments 
8.x to 8.3Pega Marketing 8.x to 8.3 Post-update Tasks for Pega Cloud Services Environments 
Pega Foundation for Communications8.x to 8.8N/ANo post-update tasks are required.
7.4 to 8.1Pega Foundation for Communications Post-update Tasks for Pega Cloud Services Environments 7.4 to 8.1 
Pega CRM for Communications (Pega Sales Automation for Communications and Pega Customer Service for Communications)8.7Pega CRM for Communications 8.7 Feature Adoption for Pega Cloud 
Pega Customer Decision Hub for Communications7.x to 8.5Feature Adoption for Pega Cloud 
8.x to 8.5
Pega Marketing for Communications7.x to 8.5N/AAs of version 8.5, Pega has combined the capabilities of Pega Marketing for Comunications and Pega Customer Decision Hub for Communications into a unified product. For update information, refer to the section on Pega Customer Decision Hub for Communications.
8.x to 8.5N/A
7.x to 8.4

Pega Marketing for Communications 8.4 Post-update Tasks for Pega Cloud Services Environments

 
8.x to 8.4
7.x to 8.3

Pega Marketing for Communications Post-update Tasks for Pega Cloud Services Environments 8.3

 
8.x to 8.3
Pega Configure Price Quote for Communications7.4 to 8.1Pega Configure Price Quote for Communications Post-update Tasks for Pega Cloud Services Environments 7.4 to 8.1 
8.x to 8.3N/ANo post-update tasks are required.
Pega Fulfillment Control Center for Communications7.14 to 8.1Pega Fulfillment Control Center for Communications Post-update Tasks for Pega Cloud Services Environments 7.14 to 8.1 
8.x to 8.3N/ANo post-update tasks are required.
Pega Foundation for Financial Services8.x to 8.8N/ANo post-update tasks are required.
7.x to 8.8N/ANo post-update tasks are required.
Pega CRM for Financial Services (Pega Sales Automation for Financial Services and Pega Customer Service for Financial Services)8.7Pega CRM for Financial Services 8.7 Feature Adoption for Pega Cloud 
7.x to 8.6

Pega CRM for Financial Services 8.6 Feature Adoption for Pega Cloud

 
8.x to 8.6
7.x to 8.5Feature Adoption for Pega Cloud 7.x to 8.5 
8.x to 8.5Feature Adoption for Pega Cloud 8.x to 8.5 
7.x to 8.4Pega Customer Service for Financial Services and Pega Sales Automation for Financial Services Post-update Tasks for Pega Cloud 7.x to 8.4 
8.x to 8.4Pega Customer Service for Financial Services and Pega Sales Automation for Financial Services Post-update Tasks for Pega Cloud 8.x to 8.4 
7.x to 8.3Pega Customer Service for Financial Services and Pega Sales Automation for Financial Services Post-update Tasks for Pega Cloud 7.x to 8.3 
8.x to 8.3Pega Customer Service for Financial Services and Pega Sales Automation for Financial Services Post-update Tasks for Pega Cloud 8.x to 8.3 
Pega Marketing for Financial Services and Pega Customer Decision Hub for Financial Services7.x to 8.5N/ANo post-update tasks are required.
8.x to 8.5
7.x to 8.4
8.x to 8.4
7.x to 8.3
8.x to 8.3
Pega Foundation for Healthcare8.x to 8.8Post-update Tasks for Pega Cloud Services Environments 8.x to 8.8If any existing CSPs are updated in the customer implementation layer, those updates would get overwritten during the application upgrade. Those customizations must be redone manually by the customer after upgrade.
7.x to 8.8N/ANo post-update tasks are required.
8.x to 8.5Post-update Tasks for Pega Cloud Services Environments 8.x to 8.5 
7.x to 8.5N/ANo post-update tasks are required.
8.x to 8.4Pega Foundation for Healthcare Post-update Tasks for Pega Cloud 8.4 
7.x to 8.4N/ANo post-update tasks are required.
8.x to 8.3Pega Foundation for Healthcare Post-update Tasks for Pega Cloud 8.3 
7.x to 8.3N/ANo post-update tasks are required.
Pega CRM for Healthcare (Pega Sales Automation for Healthcare and Pega Customer Service for Healthcare)8.7Pega CRM for Healthcare 8.7 Feature Adoption for Pega Cloud 
7.x to 8.6

Pega CRM for Healthcare 8.6 Feature Adoption for Pega Cloud

 
8.x to 8.6 
7.x to 8.57.x to 8.5 Feature Adoption for Pega Cloud 
8.x to 8.58.x to 8.5 Feature Adoption for Pega Cloud 
7.x to 8.4Pega Customer Service for Healthcare and Pega Sales Automation for Healthcare Post-update tasks for Pega Cloud Services Environments 7.x to 8.4 
8.x to 8.4Pega Customer Service for Healthcare and Pega Sales Automation for Healthcare Post-update tasks for Pega Cloud Services Environments 8.x to 8.4 
7.x to 8.3Pega Customer Service for Healthcare and Pega Sales Automation for Healthcare Post-update tasks for Pega Cloud Services Environments 7.x to 8.3 
8.x to 8.3Pega Customer Service for Healthcare and Pega Sales Automation for Healthcare Post-update tasks for Pega Cloud Services Environments 8.x to 8.3 
Pega Product Composer for Healthcare8.x to 8.xPega Product Composer for Healthcare 8.x to 8.x 
Pega Smart Claims Engine for Healthcare8.x to 8.xPega Smart Claims Engine for Healthcare 8.x to 8.x 
Pega Care Management8.7Pega Care Management 8.7 Feature Adoption for Pega Cloud 
7.x to 8.6

Pega Care Management 8.6 Feature Adoption for Pega Cloud

 
8.x to 8.6 
7.x to 8.5Feature Adoption for Pega Cloud Services Environments 8.5 
8.x to 8.5 
7.x to 8.3Pega Care Management Post-update Tasks for Pega Cloud Services Environments 8.3 
8.x to 8.3
Pega Foundation for Insurance8.x to 8.8N/ANo post-update tasks are required.
7.4 to 8.1Pega Foundation for Insurance Post-update Tasks for Pega Cloud Services Environments 7.4 to 8.1 
7.1, 7.2 to 8.xPega Foundation for Insurance Post-update Tasks for Pega Cloud Services Environments 7.4 to 8.1Updating to version 7.3 to later
7.1 to 7.3Updating to version 7.3 to later 
Pega CRM for Insurance (Pega Sales Automation for Insurance and Pega Customer Service for Insurance)8.7Pega CRM for Insurance 8.7 Feature Adoption for Pega Cloud 
7.x to 8.6

Pega CRM for Insurance 8.6 Feature Adoption for Pega Cloud

 
8.x to 8.6
7.x to 8.57.x to 8.5 Feature Adoption for Pega Cloud 
8.x to 8.58.x to 8.5 Feature Adoption for Pega Cloud 
7.x to 8.4Pega Customer Service for Insurance and Pega Sales Automation for Insurance Post-update Tasks for Pega Cloud 7.x to 8.4 
8.x to 8.4Pega Customer Service for Insurance and Pega Sales Automation for Insurance Post-update Tasks for Pega Cloud 8.x to 8.4 
7.x to 8.3Pega Customer Service for Insurance and Pega Sales Automation for Insurance Post-update Tasks for Pega Cloud 7.x to 8.3 
8.x to 8.3Pega Customer Service for Insurance and Pega Sales Automation for Insurance Post-update Tasks for Pega Cloud 8.x to 8.3 
Pega Government Platform8.x to 8.8Changes to VIS.JSUpgraded vis.js with Vis-Network 
8.x to 8.7 and aboveChanges to Registration.jsUpdates to the US State codes 
8.x to 8.3 and aboveUpdating data from Integration layer to the data layer 
7.x to 8.1N/ANo post-update tasks are required

 

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