| Pega Client Lifecycle Management and KYC | 7.x to 8.8 | Pega Client Lifecycle Management and KYC 8.8 Post-update tasks | |
| 8.x to 8.8 |
| Pega CRM (Pega Sales Automation and Pega Customer Service) | 8.7 | Pega CRM 8.7 Feature Adoption for Pega Cloud | |
| 7.x to 8.6 | Pega CRM 8.6 Feature Adoption for Pega Cloud | |
| 8.x to 8.6 |
| 7.x to 8.5 | 7.x to 8.5 Feature Adoption for Pega Cloud | |
| 8.x to 8.5 | 8.x to 8.5 Feature Adoption for Pega Cloud | |
| 7.x to 8.4 | Pega Customer Service and Pega Sales Automation Post-update Tasks for Pega Cloud 7.x to 8.4 | |
| 8.x to 8.4 | Pega Customer Service and Pega Sales Automation Post-update Tasks for Pega Cloud 8.x to 8.4 | |
| 7.x to 8.3 | Pega Customer Service and Pega Sales Automation Post-update Tasks for Pega Cloud 7.x to 8.3 | |
| 8.x to 8.3 | Pega Customer Service and Pega Sales Automation Post-update Tasks for Pega Cloud 8.x to 8.3 | |
| Pega Customer Decision Hub | 8.4 and later to 8.8 | Feature Adoption for Pega Cloud: Updating from 8.4 and later | |
| 8.1-8.3 to 8.8 | Feature Adoption for Pega Cloud: Updating from 8.1, 8.2 or 8.3 | |
| 7.x to 8.8 | Feature Adaption for Pega Cloud: Updating from 7.x | |
| Pega Marketing | 7.x to 8.5 | N/A | As of version 8.5, Pega has combined the capabilities of Pega Marketing and Pega Customer Decision Hub into a unified product. For update information, refer to the section on Pega Customer Decision Hub. |
| 8.x to 8.5 |
| 7.x to 8.4 | Pega Marketing 7.x to 8.4 Post-update Tasks for Pega Cloud Services Environments | |
| 8.x to 8.4 | Pega Marketing 8.x to 8.4 Post-update Tasks for Pega Cloud Services Environments | |
| 7.x to 8.3 | Pega Marketing 7.x to 8.3 Post-update Tasks for Pega Cloud Services Environments | |
| 8.x to 8.3 | Pega Marketing 8.x to 8.3 Post-update Tasks for Pega Cloud Services Environments | |
| Pega Foundation for Communications | 8.x to 8.8 | N/A | No post-update tasks are required. |
| 7.4 to 8.1 | Pega Foundation for Communications Post-update Tasks for Pega Cloud Services Environments 7.4 to 8.1 | |
| Pega CRM for Communications (Pega Sales Automation for Communications and Pega Customer Service for Communications) | 8.7 | Pega CRM for Communications 8.7 Feature Adoption for Pega Cloud | |
| Pega Customer Decision Hub for Communications | 7.x to 8.5 | Feature Adoption for Pega Cloud | |
| 8.x to 8.5 |
| Pega Marketing for Communications | 7.x to 8.5 | N/A | As of version 8.5, Pega has combined the capabilities of Pega Marketing for Comunications and Pega Customer Decision Hub for Communications into a unified product. For update information, refer to the section on Pega Customer Decision Hub for Communications. |
| 8.x to 8.5 | N/A |
| 7.x to 8.4 | Pega Marketing for Communications 8.4 Post-update Tasks for Pega Cloud Services Environments | |
| 8.x to 8.4 |
| 7.x to 8.3 | Pega Marketing for Communications Post-update Tasks for Pega Cloud Services Environments 8.3 | |
| 8.x to 8.3 |
| Pega Configure Price Quote for Communications | 7.4 to 8.1 | Pega Configure Price Quote for Communications Post-update Tasks for Pega Cloud Services Environments 7.4 to 8.1 | |
| 8.x to 8.3 | N/A | No post-update tasks are required. |
| Pega Fulfillment Control Center for Communications | 7.14 to 8.1 | Pega Fulfillment Control Center for Communications Post-update Tasks for Pega Cloud Services Environments 7.14 to 8.1 | |
| 8.x to 8.3 | N/A | No post-update tasks are required. |
| Pega Foundation for Financial Services | 8.x to 8.8 | N/A | No post-update tasks are required. |
| 7.x to 8.8 | N/A | No post-update tasks are required. |
| Pega CRM for Financial Services (Pega Sales Automation for Financial Services and Pega Customer Service for Financial Services) | 8.7 | Pega CRM for Financial Services 8.7 Feature Adoption for Pega Cloud | |
| 7.x to 8.6 | Pega CRM for Financial Services 8.6 Feature Adoption for Pega Cloud | |
| 8.x to 8.6 |
| 7.x to 8.5 | Feature Adoption for Pega Cloud 7.x to 8.5 | |
| 8.x to 8.5 | Feature Adoption for Pega Cloud 8.x to 8.5 | |
| 7.x to 8.4 | Pega Customer Service for Financial Services and Pega Sales Automation for Financial Services Post-update Tasks for Pega Cloud 7.x to 8.4 | |
| 8.x to 8.4 | Pega Customer Service for Financial Services and Pega Sales Automation for Financial Services Post-update Tasks for Pega Cloud 8.x to 8.4 | |
| 7.x to 8.3 | Pega Customer Service for Financial Services and Pega Sales Automation for Financial Services Post-update Tasks for Pega Cloud 7.x to 8.3 | |
| 8.x to 8.3 | Pega Customer Service for Financial Services and Pega Sales Automation for Financial Services Post-update Tasks for Pega Cloud 8.x to 8.3 | |
| Pega Marketing for Financial Services and Pega Customer Decision Hub for Financial Services | 7.x to 8.5 | N/A | No post-update tasks are required. |
| 8.x to 8.5 |
| 7.x to 8.4 |
| 8.x to 8.4 |
| 7.x to 8.3 |
| 8.x to 8.3 |
| Pega Foundation for Healthcare | 8.x to 8.8 | Post-update Tasks for Pega Cloud Services Environments 8.x to 8.8 | If any existing CSPs are updated in the customer implementation layer, those updates would get overwritten during the application upgrade. Those customizations must be redone manually by the customer after upgrade. |
| 7.x to 8.8 | N/A | No post-update tasks are required. |
| 8.x to 8.5 | Post-update Tasks for Pega Cloud Services Environments 8.x to 8.5 | |
| 7.x to 8.5 | N/A | No post-update tasks are required. |
| 8.x to 8.4 | Pega Foundation for Healthcare Post-update Tasks for Pega Cloud 8.4 | |
| 7.x to 8.4 | N/A | No post-update tasks are required. |
| 8.x to 8.3 | Pega Foundation for Healthcare Post-update Tasks for Pega Cloud 8.3 | |
| 7.x to 8.3 | N/A | No post-update tasks are required. |
| Pega CRM for Healthcare (Pega Sales Automation for Healthcare and Pega Customer Service for Healthcare) | 8.7 | Pega CRM for Healthcare 8.7 Feature Adoption for Pega Cloud | |
| 7.x to 8.6 | Pega CRM for Healthcare 8.6 Feature Adoption for Pega Cloud | |
| 8.x to 8.6 | |
| 7.x to 8.5 | 7.x to 8.5 Feature Adoption for Pega Cloud | |
| 8.x to 8.5 | 8.x to 8.5 Feature Adoption for Pega Cloud | |
| 7.x to 8.4 | Pega Customer Service for Healthcare and Pega Sales Automation for Healthcare Post-update tasks for Pega Cloud Services Environments 7.x to 8.4 | |
| 8.x to 8.4 | Pega Customer Service for Healthcare and Pega Sales Automation for Healthcare Post-update tasks for Pega Cloud Services Environments 8.x to 8.4 | |
| 7.x to 8.3 | Pega Customer Service for Healthcare and Pega Sales Automation for Healthcare Post-update tasks for Pega Cloud Services Environments 7.x to 8.3 | |
| 8.x to 8.3 | Pega Customer Service for Healthcare and Pega Sales Automation for Healthcare Post-update tasks for Pega Cloud Services Environments 8.x to 8.3 | |
| Pega Product Composer for Healthcare | 8.x to 8.x | Pega Product Composer for Healthcare 8.x to 8.x | |
| Pega Smart Claims Engine for Healthcare | 8.x to 8.x | Pega Smart Claims Engine for Healthcare 8.x to 8.x | |
| Pega Care Management | 8.7 | Pega Care Management 8.7 Feature Adoption for Pega Cloud | |
| 7.x to 8.6 | Pega Care Management 8.6 Feature Adoption for Pega Cloud | |
| 8.x to 8.6 | |
| 7.x to 8.5 | Feature Adoption for Pega Cloud Services Environments 8.5 | |
| 8.x to 8.5 | |
| 7.x to 8.3 | Pega Care Management Post-update Tasks for Pega Cloud Services Environments 8.3 | |
| 8.x to 8.3 |
| Pega Foundation for Insurance | 8.x to 8.8 | N/A | No post-update tasks are required. |
| 7.4 to 8.1 | Pega Foundation for Insurance Post-update Tasks for Pega Cloud Services Environments 7.4 to 8.1 | |
| 7.1, 7.2 to 8.x | Pega Foundation for Insurance Post-update Tasks for Pega Cloud Services Environments 7.4 to 8.1 | Updating to version 7.3 to later |
| 7.1 to 7.3 | Updating to version 7.3 to later | |
| Pega CRM for Insurance (Pega Sales Automation for Insurance and Pega Customer Service for Insurance) | 8.7 | Pega CRM for Insurance 8.7 Feature Adoption for Pega Cloud | |
| 7.x to 8.6 | Pega CRM for Insurance 8.6 Feature Adoption for Pega Cloud | |
| 8.x to 8.6 |
| 7.x to 8.5 | 7.x to 8.5 Feature Adoption for Pega Cloud | |
| 8.x to 8.5 | 8.x to 8.5 Feature Adoption for Pega Cloud | |
| 7.x to 8.4 | Pega Customer Service for Insurance and Pega Sales Automation for Insurance Post-update Tasks for Pega Cloud 7.x to 8.4 | |
| 8.x to 8.4 | Pega Customer Service for Insurance and Pega Sales Automation for Insurance Post-update Tasks for Pega Cloud 8.x to 8.4 | |
| 7.x to 8.3 | Pega Customer Service for Insurance and Pega Sales Automation for Insurance Post-update Tasks for Pega Cloud 7.x to 8.3 | |
| 8.x to 8.3 | Pega Customer Service for Insurance and Pega Sales Automation for Insurance Post-update Tasks for Pega Cloud 8.x to 8.3 | |
| Pega Government Platform | 8.x to 8.8 | Changes to VIS.JS | Upgraded vis.js with Vis-Network |
| 8.x to 8.7 and above | Changes to Registration.js, Updates to the US State codes | |
| 8.x to 8.3 and above | Updating data from Integration layer to the data layer | |
| 7.x to 8.1 | N/A | No post-update tasks are required |
