Enabling automatic language detection for text analysis
Configure the text analyzers used in Pega Email Bot™ to automatically detect the language of user emails. This feature ensures that the system supports multiple languages and improves the overall usability of the email bot.
- In the navigation pane of App Studio, click Channels.
- In the Current channel interfaces section, click the icon for your existing Email channel.
- In the Email channel, click the Behavior tab.
- Select a method for opening a text analyzer rule:
Choices Actions For the default text analyzer In the Text Analyzer section, click Open text analyzer in Dev Studio.
For an advanced text analyzer - In the Text Analyzer section, select the Use advanced configuration check box.
- Click the Switch to edit mode icon next to the text analyzer that you want to edit.
In the Text Analyzer section, click Open text analyzer in Dev Studio.
- In the text analyzer rule, click the Advanced tab.
- In the Language settings section, click Automatically detect language.
- Optional: To enable a fallback language if a language cannot be automatically detected by the system, select the Enable fallback language if the language is undetected checkbox, and then in the Fallback language list, select the fallback language.
- Click Save.
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