Configuring a text prediction for an email bot
To improve the artificial intelligence of Pega Email Bot™ and its ability to detect the correct information from emails, you can configure a text prediction for an application. You can configure a text prediction to detect topics, entities, and sentiments in the email body, attachments, or both.
- In the navigation pane of App Studio, click Channels.
- In the Current channel interfaces section, click the icon that represents your existing Email channel.
- In the Email channel, click the Behavior tab.
- In the Text Analyzer section, click Open text
prediction.
Opening a text prediction from a channel 
- In Prediction Studio, configure the text prediction for the
email bot.For more information, see Analyzing messages with text predictions.
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