Skip to main content


         This documentation site is for previous versions. Visit our new documentation site for current releases.      
 

This content has been archived and is no longer being updated.

Links may not function; however, this content may be relevant to outdated versions of the product.

7.1.4.1 product changes with upgrade impacts

Updated on September 10, 2021

PegaCHAT

Note: Use of the Openfire chat server is deprecated. New PegaCHAT installations must use the Pega Platform chat server.

Customer Relationship Management unification

For more information on how the sales and service modules of Pega Customer Relationship Management work together, see Using multiple Pega CRM Application.

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us