Save time and improve the accuracy of the information that your case processes by creating a calculated field. For example, configure a Total Time field to generate a subtotal from a list of time sheets.
In the navigation pane of App Studio, click Case types.
Under Case types, click the name of a case type.
On the Data model tab, click +Add field.
In the Name column, enter the name of the new field.
In the Type column, select a field type that supports calculations:
- Text (single line)
- Text (paragraph)
In the field row you just created, click Configure field.
Expand the Advanced section, and then select This is a calculated field (read-only).
For the Integer, Currency, and Decimal fields, define a calculation by calling a function or referencing a property.To call a function when the field stores a numeric value:
To reference a property from a numeric field:
Select an option, other than Custom, from the Calculation Function list.
For example: You can calculate an average or find a maximum value.
In the Field list, select a single-value field that is defined in a repeating field group.
In the Calculation Function list, select Custom.
In the Calculation field, press the Down arrow key to choose a property to reference.
For Text (single line) and Text (paragraph) fields, define a calculation:
In the Calculation field, press the Down arrow key to choose a property to reference.To concatenate multiple text properties, use a plus sign.
For example: [property.name] + [property.type]