Use a file listener with a file service to import and process files from another system or that have been created by application users. For example, you can import data that is used to create a work object.

• Where, when, and whether file listeners start

  Control where, when, and whether file listeners start by using fields on the File Listener rule form and by using dynamic system settings.

• Creating a file listener

  Create a file listener to import and process files from another system, for example, you can import data from files that is used to create a work object.

• Configuring file listener processing

  Configure the processing that the file listener performs when it is running, including how often to check for new files, whether to generate a report, what to do after processing a file, and whether to keep a file after it is processed.

• File listener error handling and debugging

  Learn about the processing that occurs at run time when requestors that are based on the file listener encounter errors. For example, you can configure the number of recovery attempts, whether to rename or delete files with errors, and specify the file extension to append to renamed files.

• Best practices for processing files using the file listener

  Improve the resiliency of your file listeners by using file processing best practices.

• Troubleshooting file listeners

  Use the following guidelines to troubleshoot problems with file listeners.

• Configuring a file service and file listener to process data in files

  Use file services to read and process the data in files that were exported from another system or copied to a specific folder in a file repository. The file listener monitors your file directory and calls the file service so that you can easily import the contents of character-based files into your Pega Platform system.

• Parse Delimited rules

  Use a Parse Delimited rule to upload data into your Pega Platform system from an external file or files. Within each input record, a comma, tab, quote, or other character might separate fields. The rule extracts the text between the delimiter characters and stores it in a Single Value property or as one element of a Value List property. This rule expects a single row of data.

• Parse Structured rules

  Use a Parse Structured rule in conjunction with a Service File rule or the Apply-Parse-Structured method to import structured data to the clipboard. For example, you can import fixed-format flat files from various external sources and platforms.

• Map Structured rules

  Use a map structured rule to define a two-way mapping between clipboard properties and a fixed-format record structure or text property value.

• Service File rules