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Integrating Open Robotics with case types in Dev Studio

Updated on April 6, 2022

Integrate Pega Open Robotics in a case type by using Dev Studio to manage resources in your application in a more detailed way, focusing on advanced settings and complex use cases.

  1. In the navigation pane of Dev Studio, click Case types.
  2. Click an existing case type to open it, or add a new case type. For more information, see Creating a top-level case type.
  3. On the Workflow tab, click Stage, and then enter a name in the field.
  4. In the Process section, click StepMoreAutomationsAssign to robot queue, then click Select.
  5. In the Step pane, in the Robot type field, select the robot type that corresponds with your integration.
    • Pega
    • UiPath
    • Blue Prism
  6. In the Automation section, in the Process field, select the process that you want to run. This field displays all available processes in your application.
  7. In the Request data transform field, select the data transform that you want to use to map the property on the work page to the input of your process.
  8. In the Response data transform field, select the data transform that you want to use to map the output of the process to a property on your work page.
  9. In the Robot queue section, enter the work queue to which the assignment is routed.
  10. To validate the incoming values after your automation is complete, in the Assignment validation criteria field, select a validate rule.
    If the validation fails, the values do not appear on the work page, and the system routes the assignment to the Conflicting Robotic Assignments work queue. If a job fails, the system routes the assignment to the Failed Robotic Assignments work queue.
  11. On the Goal & deadline tab, define the assignment service level:
    • Never – Skip SLA validation.
    • Custom SLA – Define custom rules for validating the level of service for the robotic assignment.
    • Existing SLA – Select an existing conditions for evaluating the level of service.
  12. Click Save.

    An example of UiPath automation configuration in a case type
    Configuring a Stock Purchase Order case type.

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