Integrating Open Robotics with case types in Dev Studio
Integrate Pega Open Robotics in a case type by using Dev Studio to manage resources in your application in a more detailed way, focusing on advanced settings and complex use cases.
- In the navigation pane of Dev Studio, click Case types.
- Click an existing case type to open it, or add a new case type. For more information, see Creating a top-level case type.
- On the Workflow tab, click Stage, and then enter a name in the field.
- In the Process section, click , then click Select.
- In the Step pane, in the Robot type
field, select the robot type that corresponds with your integration.
- Pega
- UiPath
- Blue Prism
- In the Automation section, in the Process field, select the process that you want to run. This field displays all available processes in your application.
- In the Request data transform field, select the data
transform that you want to use to map the property on the work page to the input
of your process.
- For more information about the inputs of your process, see Pega Open Robotics integration metadata.
- For more information about request data transforms, see Data transforms.
- In the Response data transform field, select the data
transform that you want to use to map the output of the process to a property on
your work page.
- For more information about the outputs of your process, see Pega Open Robotics integration metadata.
- For more information about response data transforms, see Data transforms.
- In the Robot queue section, enter the work queue to which the assignment is routed.
- To validate the incoming values after your automation is complete, in the
Assignment validation criteria field, select a
validate rule.If the validation fails, the values do not appear on the work page, and the system routes the assignment to the Conflicting Robotic Assignments work queue. If a job fails, the system routes the assignment to the Failed Robotic Assignments work queue.
- On the Goal & deadline tab, define the assignment
service level:
- Never – Skip SLA validation.
- Custom SLA – Define custom rules for validating the level of service for the robotic assignment.
- Existing SLA – Select an existing conditions for evaluating the level of service.
- Click Save.
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