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Exporting data from the production environment manually

Updated on September 10, 2021

In configurations without Deployment Manager, after collecting the sample data, trigger the simulation data export case type in the production environment.

Before you begin

The file data sets that are included in data migration use a default custom stream processing algorithm. In configurations without Deployment Manager, either disable or update that algorithm to use your own custom implementation.

Exporting migration data

  1. In your production environment, in the navigation panel of Dev Studio, click Case types > Simulation data export.
  2. In the Edit case type work area, click Save and run.

    A simulation data export case is initiated to export the sample customer data, ADM data, and interaction history data.

  3. Monitor the new case at regular intervals until all the data is exported, as in the following example:
    Simulation data export case resolved
    Simulation data export case resolved
  4. Optional: When the case is resolved, check what records were exported by clicking the Audit tab, and then analyzing the list of instances.


You have exported your sample data to the migration data set. You can now import the data to the Business Operations environment for testing.

What to do next

In your Business Operations environment, import the production data. For more information, see Importing migration data into the Business Operations environment.

To view the main process outline for this tutorial, see Configuring the system for running simulations of decision strategies.

  • Previous topic Collecting sample data for simulations
  • Next topic Exporting and importing simulation data automatically with Deployment Manager

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