Get started with revision management in Pega Customer Decision Hub™ by having a walk through a simple use case.
As a business user, you can implement and test modifications to your application outside the enterprise release cycles and quickly respond to changes in the external and internal factors that influence your business. For example, you can include new offers, impose new eligibility criteria, or modify existing business strategies.Note: This tutorial applies to Pega Customer Decision Hub version 8.4 and older. For information about revision management in Pega Customer Decision Hub version 8.5 and newer, see Managing the business-as-usual changes.
Note: Starting from Pega Customer Decision Hub version 8.5, Pega 1:1 Operations Manager is the recommended way for business users to conduct business change activities, such as planning, building, and testing actions and treatments. Pega 1:1 Operations Manager utilizes revision management, reducing the need for users to be exposed to the more technical capabilities within Revision Management. If you want to learn more about this topic go to see the Business Agility in 1:1 Customer Engagement Pega Academy Mission.
- Creating a business hierarchy of propositions
- Updating propositions through revision management
- Creating revisions
- Completing change requests
- Resolving revisions