Pega Platform provides text analytics based on natural language processing (NLP) that you can use to detect, process, and structure text data from email, chatbots, and social media platforms. Depending on the language of the analyzed content, various text analytics features help you obtain accurate analysis results.

The Pega-NLP ruleset supports 16 languages for analysis. You can create text models in Pega Platform and use them to analyze texts. Some NLP features are only available for certain languages, as shown in the following table.

Before you configure your text models, define the languages that you want to use for NLP. For more information, see Enabling languages for NLP.