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Synchronizing the Actuals data set

Updated on April 5, 2022

The Actuals data set contains Interaction History (IH) records after you synchronize it with the Interaction History database. You synchronize Actuals one time after upgrading Pega Platform from version earlier than 7.3. You might need to synchronize Actuals when you have cleaned up IH database tables by deleting records older than a given time stamp.

Note: When you do succeeding synchronizations of the Actuals data set, not all added IH records are synchronized. IH records that are older than the newest record of the last synchronization cannot be uploaded into the Actuals data set.
  1. In Dev Studio, click Data ModelData SetActuals.
  2. Click Synchronize.
    Synchronization time depends on the number of IH records that are synchronized.

    Automatic synchronization

    Automatic synchronization takes place when you start Visual Business Director for the first time after upgrading Pega Platform from version earlier than 7.3. Interaction History data is loaded eagerly, aggregated, and the results of the aggregation are written to Cassandra. As a result, the first start might take longer. During subsequent starts, the Actuals data set and other VBD data sets are loaded lazily.

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