Troubleshooting the Adaptive Decision Manager service
If you experience problems when working with the Adaptive Decision Manager (ADM) service, use the following tips to troubleshoot and solve the most common issues.
ADM service alerts
For guidelines on how to troubleshoot issues related to alerts for the ADM service, see the following articles:
ADM troubleshooting
Learn about the issues that might affect the ADM service and find out how to solve them:
- Tips for troubleshooting the Adaptive Decision Manager service
- Adaptive models do not contain any active predictors, or contain only one active predictor
- Adaptive Decision Manager does not capture responses for adaptive models
- Adaptive models have poor performance
- No adaptive models are displayed in the adaptive model reports
- No adaptive models are displayed on the Model Management landing page
- Predictor reports are empty
- Response capture works differently after upgrade from Pega Platform version 7.x or 8.1 to a later version
- The ADM node fails to join the Cassandra cluster
- Timeout exceptions during snapshot generation
- Troubleshooting an adaptive model with exceedingly high performance
- Troubleshooting an adaptive model with no active predictors
- Troubleshooting an adaptive model with only one active predictor
- Values of the parameterized predictors are not set
- Values of the predictors are not set
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