Skip to main content


         This documentation site is for previous versions. Visit our new documentation site for current releases.      
 

This content has been archived and is no longer being updated.

Links may not function; however, this content may be relevant to outdated versions of the product.

Uploading customer responses

Updated on March 11, 2021

You can enhance the performance of adaptive models by uploading historical data of customer interaction. Those records train the model and make the model more reliable.

ADM only considers positive and negative cases that correspond to the possible outcomes that are defined in the adaptive model settings. You can also train models through data flows.

  1. In the header of Dev Studio, click ConfigureDecisioningModel Management.
  2. On the Decisioning: Model Management tab, in the Models section, click Adaptive.
  3. For the model that you want to update, scroll to the end of the row and click MoreUpload responses.
  4. In the Upload Responses wizard, click Start.
  5. In the Select file step, select the .csv file that contains the input data for each case and click Next.
  6. In the Select outcome step, select the column that provides the outcome for each case and click Next.
  7. In the Map outcome step, map the outcome in the sample or historical data to the possible outcome that is defined in the adaptive model rule.
  8. Confirm the upload by clicking Finalize.

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us