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Configuring the Adaptive Decision Manager service

Updated on May 17, 2024

The Adaptive Decision Manager (ADM) creates and updates adaptive models by processing customer responses in real time. By including adaptive models in your next-best-actions strategies, you can make better decisions for your business based on accurately predicted customer behavior.

The ADM service is native to Pega Platform and is supported by the DM node type infrastructure. Therefore, the ADM service does not require dedicated hardware or operating system environments.

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