Uploading data for training and testing of the topic detection model
Upload sample records to train the model and to test whether the model assigns the topics correctly.
.csv
, .xls
,
or .xlsx
file with training and testing data, for example, previous
customer messages that have assigned categories.- In the Source selection wizard step, click Choose file.
- Select a
.csv
,.xls
, or.xlsx
file with sample records for training and testing the model.Ensure that the file contains sample records with assigned categories. - Optional: To enable spellchecking, perform the following actions:
- Select the Use spell checking check box.
- To increase the accuracy of the model by correcting any spelling errors, expand the Select spell checker list, and then select a Spelling Checker Decision Data rule, if available.
Caution: Enabling spellchecking can significantly increase the model training time, depending on the size of the training sample. Spellchecking also has an impact on real-time performance of the model. - Click Next.
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