Effortlessly analyze and extract meaningful information from large volumes of text with the use of text analytics. Based on your findings, you can further improve business performance and customer experience.
With text analytics you can analyze and structure text, in multiple languages, that comes in through various channels, such as emails, social media platforms, and chat channels.
- Language support for NLP
- Out-of-the-box text analytics models
- Analyzing messages with text predictions
- Parsing emails
- Labeling text with categories
- Extracting keywords and phrases
- Building text analyzers
- Managing text analytics models
- Sentiment lexicons
- Text analytics accuracy measures
- Customizable Interaction API for text analytics
- Natural language processing reference