Configure general parameters for your text prediction on the Settings tab. For example, you can select the types of outcomes that you want to predict: topics, sentiment, and entities. You can also configure language settings and topic granularity, define a neutral sentiment, and add preprocessing and postprocessing activities.

• Enabling outcomes in text predictions
• Configuring language settings in text predictions
• Configuring topic settings in text predictions
• Configuring sentiment settings in text predictions
• Configuring preprocessing models in text predictions
• Configuring postprocessing activities in text predictions

• Analyzing messages with text predictions
• Creating text predictions
• Monitoring text predictions
• Text analytics accuracy measures