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Accessing interaction results

Updated on July 5, 2022

Ensure that you stay up to date with recent interaction results by filtering and analyzing the interaction history records.

Decision management provides four default interaction history reports based on the Data-Decision-IH-Fact class and a stream-based interaction history that includes all interactions from the last 24 hours.

  1. In the header of Dev Studio, click ConfigureDecisioningMonitoringInteraction History.
  2. Select how you want to filter the interaction results:
    • To filter by the acceptance rate per proposition group, click Accept rate.
    • To filter by the number of propositions that were offered per direction and channel, click Volume by channel.
    • To filter by the number of propositions that were offered per business issue and group, click Volume by proposition.
    • To filter by interaction history records from the last 30 days, click Recent interactions.

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