If you experience problems when working with the Decision Data Store service, use the following tips to troubleshoot and solve the most common issues.

• Tips for troubleshooting Decision Data Store nodes

  If you experience problems with Decision Data Store (DDS) nodes, verify that the Apache Cassandra database is configured correctly and that adequate resources are allocated. Use the following tips to investigate and solve the most common problems before looking for further guidance.

• Unable to add a node to the Decision Data Store service

  This issue might occur on Pega Platform servers that run Microsoft Windows as their operating system. When adding a node to the Decision Data Store service, the JOIN_FAILED status message is displayed.

• Configuring the Decision Data Store service