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Unable to add a node to the Decision Data Store service

Updated on July 5, 2022

This issue might occur on Pega Platform servers that run Microsoft Windows as their operating system. When adding a node to the Decision Data Store service, the JOIN_FAILED status message is displayed.

Also, the logs display a message that is similar to the following message:

java.lang.RuntimeException: java.util.concurrent.ExecutionException: Cannot bootstrap cassandra
at com.pegarules.generated.activity.ra_action_pzasyncexecuteoperation_f8bc98ec5361bd113e14e2f210cd31d0.step1_circum0(
at com.pegarules.generated.activity.ra_action_pzasyncexecuteoperation_f8bc98ec5361bd113e14e2f210cd31d0.perform(ra_action_pzasyncexecuteoperation_f8bc98ec5361bd113e14e2f210cd31d0

Caused by: com.pega.dsm.dnode.api.DNodeException: Unable to start DDS. Process has exited with code: 0
WARNING! Powershell script execution unavailable.
Please use 'powershell Set-ExecutionPolicy Unrestricted'
on this user-account to run cassandra with fully featured
functionality on this platform.
Starting with legacy startup options
Starting Cassandra Server


When you add a node to the Decision Data Store service, deploys an Apache Cassandra database on that node. For nodes running the Windows operating system, Cassandra requires that the script execution policy be set to Unrestricted, which permits loading all files and running all scripts. If the execution policy is set to any other level while a node is added to the Decision Data Store, that node is not added to the service and the JOIN_FAILED message is displayed.


  1. In the PowerShell console of the failed node, enter the following command: Set-ExecutionPolicy Unrestricted
  2. Remove the failed node from the Decision Data Store service:
    1. In the header of Dev Studio, click ConfigureDecisioningInfrastructureServicesDecision Data Store.
    2. In the Decision data store nodes section, locate the node that did not join the service as a result of an incorrect execution policy level.
    3. In the Action column for that node, click ExecuteDecommission.
  3. Add the node back to the Decision Data Store service:
    1. In the Decision data store section, click Add node.
    2. Select the node that you just decommissioned.
    3. Click Submit.
    4. Click Refresh until the status of the node changes from JOINING to NORMAL.

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