Skip to main content

         This documentation site is for previous versions. Visit our new documentation site for current releases.      

Troubleshooting issues with your pipeline

Updated on July 14, 2022

Deployment Manager provides several features that help you troubleshoot and resolve issues with your pipeline.

You can:

  • View deployment logs for information about the completion status of operations.
  • Run diagnostics to verify that your environment is correctly configured.
  • Use a chatbot to obtain information about common issues.
  • Viewing deployment logs in 5.5.x

    View logs for a deployment to see the completion status of operations, for example, when a deployment moves from staging to production. When the Deploy task runs, the application package is imported in to the candidate system. By default, logs record all the new rule and data instances and all the updated rule and data instances that are in this application package. You can disable the logging of such rule and data types and can change the logging level to control which events are displayed in the log.

  • Diagnosing a pipeline in 5.5.x

    You can diagnose your pipeline to troubleshoot issues and verify that your pipeline is configured properly.

  • Obtaining information about common issues by using the chatbot

    Deployment Manager provides a chatbot that you can use to obtain information about common issues, such as connectivity between systems, Jenkins configuration, and branch merging. After you enter your search text, the chatbot provides you with relevant answers and links to more information.

  • No valid pipelines in the Merge wizard

    There are no valid pipelines when merging a branch in the Merge wizard.

  • Resolving revision deployment issues when revisions approach patch version 99

    Resolve issues when you use decision management and encounter issues when you merge a revision package in an overlay application to the development system. When a revision is packaged, the application overlay version number is incremented. However, revisions cannot exceed patch version 99.

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us