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The holdCall function

Updated on October 6, 2021

The holdCall function is used to put an ongoing call on hold. This function uses the callId parameter to place the hold call request to the CTI server.

This function uses the following parameters:

Parameters of the holdCall function

ParameterDescription
callIdThe call identifier that is used to answer the call.
optionsThe object that holds the additional parameters that are required to complete the request.
successThe call back function that is invoked on success.
failureThe call back function that is invoked on failure.

To send the hold call request to the CTI server, copy the function from the interface file and implement it.

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