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Ethoca case creation logic

Updated on September 24, 2018

You can configure Smart Dispute for Issuers to integrate with the Ethoca third-party resolution network.

Ethoca case processing includes the following stages:

  1. Initializing the Ethoca flow
  2. Merchant eligibility
  3. Posting the transaction to Ethoca
  4. Fetching the alert ID and merchant outcome
  5. Ethoca processing merchant outcome dispute processing


Smart Dispute for Issuers 7.21 Smart Dispute for Issuers Low-Code App Development Financial Services

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