Skip to main content

         This documentation site is for previous versions. Visit our new documentation site for current releases.      

This content has been archived and is no longer being updated.

Links may not function; however, this content may be relevant to outdated versions of the product.

Extending DCR for a new implementation

Updated on April 14, 2016

Dynamic Class Referencing (DCR) is available in the Pega Customer Service horizontal layer using Data Pages. You can extend DCR to implement the approach in a new application.

Create an application before you extend DCR for a new implementation layer. Use Application Express to build a new application on top of the CS-Horizontal. When Application Express runs on a customer service application, the pyDefault data transform is copied to the newly created application ruleset. The Application Express updates the following settings to your new application.

FieldBy default

To update other settings, open the pyDefault data transform of the specialized application layer and update the required properties.

To extend DCR for a new implementation, do the following steps:

  1. Click Designer Studio > Customer Service > Settings to update the application settings.
  2. Click Update to configure application-specific properties in the data transform.
  3. Click Clipboard at the bottom of the Designer Studio to open the clipboard view of Declare_CAApplicationSettings data page.
    Clipboard view

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us