Improve work processing in your application by creating top-level case types
that visualize business processes. When you visualize a business process, you can conveniently
divide the process into phases, and then track and manage work with greater
ease.
For example, you can create a top-level case type that represents a hiring
process, and then reuse the type every time when you want to process a job application from a
new candidate.
In the navigation pane of
App Studio, click Case types.
In the header of the Case types section, click
New.
In the Case type name field, enter a name for the case
type.
In the Type list, select Standard.
Optional: To reuse assets from another case type, click Advanced, and then
in the Reuse assets from list, select a case type.
Click Next.
Result: Your new case type includes a default Create stage with a Create
process, as shown in the first figure. The second figure shows the same case type already
populated with stages and processes.Newly created case type
Populated case type
What to do next:
Divide work into phases by adding stages to your case type. For more information, see
Creating a primary stage.
Create child case types that represent dependencies that you resolve before the
top-level case type can reach the resolution. For more information, see Creating a child case type.
