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How to Get Support

Updated on November 30, 2022


This content applies to On-premises, Client-managed cloud and Pega Cloud environments

How to Get Support

Use this collection of articles to understand how to work effectively with support teams at Pegasystems.

Getting support at Pega

Requesting support services

Submitting Severity 1 support cases

Escalating support cases

Account Administration

My Support Portal FAQs

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

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