Requesting support services
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This content applies to On-premises, Client-managed cloud and Pega Cloud environments
Pega’s support engineers work in accordance with the Pega support mission.
The following articles answer some frequently asked questions:
What information should I provide with my support case?
How do I engage with a support team?
When should I engage with a support team?
What information should I provide with my Support case?
What is the support case lifecycle?
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